Use this guide
Choose the questions relevant to your situation. Expand each answer, save the checklist and request written clarification where evidence is missing.
Questions homeowners ask
Does every Michigan solar contract have the same cooling-off period?
No. Michigan’s consumer alert warns that most contracts do not carry a general cancellation right. Different rules may apply to different transactions; obtain prompt advice about the actual agreement.
Source: Michigan Attorney General: contract cancellation guidance. Reviewed 2026-10-06.
Why record how and where the solar sale occurred?
The alert describes Home Solicitation Sales Act coverage through specific solicitation, home-signing and purchase-value conditions. Keep those facts for review rather than assuming every solar sale meets them.
Source: Michigan Attorney General: contract cancellation guidance. Reviewed 2026-10-06.
Can the financing arrangement change the cancellation analysis?
Yes. The alert distinguishes home-equity lending and home-improvement financing from home solicitation. Preserve the lender, security terms and contractor payment arrangement so counsel can identify the applicable rule.
Source: Michigan Attorney General: contract cancellation guidance. Reviewed 2026-10-06.
Is a phone call enough if I want to cancel?
Do not assume so. The alert describes written notices, delivery requirements and retaining notice and mailing evidence. Ask promptly which requirements apply; this guide does not draft a notice or calculate a deadline.
Source: Michigan Attorney General: contract cancellation guidance. Reviewed 2026-10-06.
Should I submit original contracts with a Michigan AG complaint?
The complaint page says documents are not returned and instructs consumers to submit copies rather than originals. Keep your complete originals privately, including the version actually signed and supporting correspondence.
Source: Michigan Attorney General: complaint process and privacy. Reviewed 2026-10-06.
Is a Michigan AG consumer complaint confidential?
Do not assume that. Complaints and supporting materials become public records and may be shared with the business or other agencies. Avoid unnecessary sensitive details and follow the agency’s current secure submission instructions.
Source: Michigan Attorney General: complaint process and privacy. Reviewed 2026-10-06.
Does AG mediation give me a private attorney?
No. The office describes informal mediation and says it cannot act as your private attorney if mediation fails. Consult the complaint directory for routing; a complaint receipt does not establish cancellation, recovery or a decision on disputed rights.
Source: Michigan Attorney General: complaint process and privacy. Reviewed 2026-10-06.
Can an inspection or complaint receipt decide whether I can cancel?
No. Keep technical evidence, any consumer complaint and the contract review separate. Promptly ask qualified counsel about actual rights and deadlines; do not treat a pending complaint as extending them. Solar Survey AI can discuss available survey or inspection scope, while homeowner monitoring connections and planned remote diagnosis remain coming soon.
Your decision checklist
- Save every signed agreement, finance document and cancellation instruction.
- Record the solicitation channel, signing location and relevant dates accurately.
- Identify the contracting parties, lender and any stated security interest.
- Request prompt qualified review of the applicable cancellation rule.
- Keep the actual notice, recipient and delivery evidence privately.
- Submit copies and limit unnecessary sensitive information in a complaint.
- Keep any agency receipt separate from cancellation and technical completion.
Save or print this guide from your browser. Keep completed records privately.
Gather the facts for prompt cancellation review
| Separate field | Record to retain |
|---|---|
| Transaction | Solicitation channel, signing location and actual dates |
| Parties | Seller, installer, finance provider and agreement identities |
| Instructions | Complete cancellation wording and retained signed version |
| Finance | Payment arrangement and actual security terms for qualified review |
| Notice evidence | Actual recipient, notice copy and delivery or mailing proof |
| Agency process | Complaint copy, file number, responses and unresolved issues |
Example: a homeowner hears that every solar purchase can be cancelled within the same number of days. They gather where the sale occurred, the solicitation history, signed documents and financing terms, then seek prompt review. This example does not decide whether a particular law covers the sale.
Example: a homeowner has an agency complaint confirmation but no retained cancellation notice. They keep the receipt as evidence of that complaint and promptly ask counsel about the separate contract requirements. They do not treat the receipt as proof that the contract ended or a deadline paused.
The benefit of this organizer is a clearer factual record for an urgent review, with fewer assumptions about which agreement or event matters. Its limitation is that gathering records cannot determine coverage, preserve rights by itself or guarantee recovery. Do not delay seeking advice while trying to complete every row; retain what you have and identify what is missing.
Reviewed October 6, 2026 against the Michigan Attorney General’s contract cancellation alert and complaint instructions. The alert is general consumer information, not a binding legal opinion. Our organizer and hypothetical examples are editorial aids. This page does not select a law, calculate a deadline, draft a notice, direct payment withholding or state an entitlement to a refund. Obtain prompt qualified advice about the actual transaction.
Keep originals privately and follow the agency’s current instructions for sensitive materials. Continue with DTE bill and outflow records where applicable, solar finance comparisons and service records. Explore Solar Survey AI’s evidence methodology and confirm available inspection scope. Ask about qualifications and compensation or referral interests before calling an assessment independent.
Continue your research
About these guides
Published by Solar Survey AI, a commercial survey-services company. Our original decision checklists are recommendations; linked authorities support the referenced facts. We may benefit if you purchase our services. This is not independent certification of our company, a project-specific engineering decision or personal tax/legal advice. Local rules, contracts and site evidence control individual decisions. Reviewed 2026-10-06.
For available survey or inspection services, confirm your project scope and availability with our team. Our planned free homeowner remote diagnosis remains coming soon.
Survey services · Inspection services · Monitoring early access