Use this guide
Choose the questions relevant to your situation. Expand each answer, save the checklist and request written clarification where evidence is missing.
Questions homeowners ask
What measurement matters on the Customer Generation demand charge?
SRP describes demand charges based on 30-minute on-peak intervals. Keep the billed demand value and interval record; monthly energy in kWh is a different measurement.
Source: SRP: Customer Generation Price Plan. Reviewed 2026-10-06.
Which date controls a seasonal rate change on Customer Generation?
The plan page says usage and monthly demand charges use the seasonal rate in effect on the meter-read date, even when some usage occurred in the preceding season.
Source: SRP: Customer Generation Price Plan. Reviewed 2026-10-06.
Does the displayed Customer Generation pricing include the temporary 2026 reduction?
The page says its displayed prices exclude the temporary May–October 2026 reduction and links the applicable rate book. Preserve the dated document used in a comparison.
Source: SRP: Customer Generation Price Plan. Reviewed 2026-10-06.
Is Customer Generation scheduled to continue indefinitely?
SRP’s page states that this plan will be discontinued with the November 2029 billing cycle. Confirm current transition information before relying on a long-term forecast.
Source: SRP: Customer Generation Price Plan. Reviewed 2026-10-06.
Does the Time-of-Use Export plan have a monthly demand charge?
SRP says this plan has no monthly demand charge. Its page separately describes energy pricing and a monthly service charge; no demand charge does not mean no remaining charges.
Source: SRP: Time-of-Use Export Price Plan. Reviewed 2026-10-06.
How are deliveries and exports measured on the export plan?
The plan describes separate instantaneous tracking of kWh delivered and exported. Keep both flows rather than treating all solar production as electricity sold to SRP.
Source: SRP: Time-of-Use Export Price Plan. Reviewed 2026-10-06.
How does SRP distinguish export accounting from net metering?
The export page contrasts separate export credits with Customer Generation and Average Demand net metering, where excess kWh is subtracted from delivered kWh. Identify the actual accepted plan first.
Source: SRP: Time-of-Use Export Price Plan. Reviewed 2026-10-06.
When is the account price-comparison display available?
The export page says customers must have been at their residence for at least 12 calendar months to access its comparison display. Ask SRP about your actual account options.
Source: SRP: Time-of-Use Export Price Plan. Reviewed 2026-10-06.
How should I compare plans before changing one?
Ask for the same household usage and production assumptions in every scenario. Include time periods, demand where applicable, service charges, export treatment, date-specific prices and all project payments. Record what the model assumes about future household changes. Ask the utility to confirm eligibility and transition terms before treating a hypothetical scenario as an available account arrangement.
What can a Solar Survey AI site assessment contribute?
A defined survey can document accessible roof and site evidence used in a production model. Confirm available homeowner scope, limitations and commercial relationships before booking. A survey does not set SRP prices, choose your accepted plan or guarantee bill savings. Homeowner provider connections and planned free remote diagnosis remain coming soon.
Your decision checklist
- Confirm SRP is your electric utility.
- Record the actual solar plan on the bill.
- Separate energy kWh from demand kW.
- Identify the relevant demand interval and time period.
- Retain meter-read date and seasonal price basis.
- Keep imports and exports separately labeled.
- Use dated applicable pricing rather than an unlabeled screenshot.
- Ask SRP to confirm eligibility and plan-transition terms.
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Continue your research
Give the comparison a traceable basis
| Question | Evidence to keep |
|---|---|
| Which arrangement? | Accepted solar plan and written eligibility confirmation |
| Which period? | Bill dates, meter-read date and relevant time periods |
| Which measurements? | Energy, demand interval and separately labeled grid flows |
| Which price version? | Applicable dated rate document and temporary changes |
| Which assumptions? | Common household scenario and uncertain inputs |
| Which transition? | Utility explanation of future plan changes and conditions |
Illustration only: a home uses 600 kWh in each of two hypothetical months. In one month the recorded on-peak demand is 4 kW; in the other it is 7 kW. Equal monthly energy does not establish equal demand charges. These values are invented for explanation and do not calculate an SRP bill or suggest an equipment operating schedule.
Example: a comparison mixes an older price screenshot with a current bill covering a temporary pricing period. Record the document date, meter-read date and stated exclusions, then ask the utility to identify the applicable version. Do not choose the most favorable number from each document and call the result a verified forecast.
This guide concerns selected SRP residential solar plan distinctions. APS and other utilities have their own rules. It is not a complete comparison of every SRP plan or export program, and it does not publish an export rate as universally applicable. Confirm current account pricing and availability with SRP. Our examples and worksheet are editorial aids; forecasts depend on actual usage, site inputs, accepted terms and costs. Use Phoenix approval guidance for separate jurisdiction and utility milestones, electricity bill comparisons for measurement boundaries and finance records for payment obligations. Explore Solar Survey AI’s evidence methodology and confirm survey scope.
About these guides
Published by Solar Survey AI, a commercial survey-services company. Our original decision checklists are recommendations; linked authorities support the referenced facts. We may benefit if you purchase our services. This is not independent certification of our company, a project-specific engineering decision or personal tax/legal advice. Local rules, contracts and site evidence control individual decisions. Reviewed 2026-10-06.
For available survey or inspection services, confirm your project scope and availability with our team. Our planned free homeowner remote diagnosis remains coming soon.
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