The short answer
When an installer closes, the installer’s own workmanship warranty may go with it, but equipment warranties are generally issued by the manufacturer. Enphase says homeowners are still covered by Enphase warranties for Enphase components, and SolarEdge publishes guidance for owners whose installer went out of business, including reviewing warranty terms and finding a new installer. Monitoring access is often tied to the installer’s account, so it is worth securing early.
Safe checks you can do now
- Gather your paperwork
Contract, warranty documents, equipment list, permit and inspection records, and your monitoring account details. Note your system or site ID if the app shows one.
- Check monitoring still works
If you can still see production, save a copy of recent monthly totals. If not, contact the manufacturer to restore access.
- Read the manufacturer warranty
Enphase lists its warranties for system components (Enphase: Enphase Energy System warranties). SolarEdge advises reviewing warranty terms because certain components may still be covered (SolarEdge: My installer went out of business).
- Find a new installer through the manufacturer
Enphase provides an installer locator (Enphase: Installer locator). SolarEdge’s out-of-business page explains how it helps owners find a local installer.
- Vet the new company
Check licensing and references before signing. The FTC’s home-improvement guidance lists questions to ask (FTC: How to avoid a home improvement scam).
- Keep a monitoring record going forward
A system nobody watches can underperform for months. Our free remote review can be a first step while you line up a service company.
Only do the checks on this page that need no tools: read the app, look at the inverter or gateway lights, reset a tripped breaker that is labelled for the solar system or gateway, and look at the array from the ground. Never open an electrical panel, inverter, combiner or junction box, never touch wiring or connectors, and never climb onto the roof. Solar equipment can stay energized while the sun is up even when the grid is off. If a breaker trips again, you smell burning, or you see scorch marks, water in equipment or damaged wiring, stop and call your installer or a licensed electrician.
What our free review can and cannot do here
If you can still open your monitoring app, you can grant our team access from inside it and we will review the data for free. We are not your installer and the review is not a warranty claim. If a repair is needed, you will still need a licensed installer, the manufacturer’s warranty process, or both. We never ask for your monitoring password.
When to call your installer or an electrician
- Any repair or replacement, especially under warranty.
- Monitoring that cannot be restored through the manufacturer.
- Roof leaks near the array.
- Anything electrical.
If you are not sure, treat it as a job for a professional. Our free remote review can help you decide what to ask for, but it does not replace a licensed electrician or your installer.
Get a free remote review of your system
Tell us which monitoring app your system uses (Enphase, SolarEdge, Tesla, SMA, Fronius, Generac or another brand). We send you the steps to add our team as a viewer or installer from inside the provider’s own app. You never share your password with us. Once access is granted, our team connects your system and runs a free remote review of your production and alerts, then tells you what we found and the next step.
- 01Tell us your monitoring brand
- 02Grant viewer or installer access in your app
- 03Our team reviews it and reports back
Remote data can show when and where production changed, but it cannot always find the physical cause. Some issues need an on-site visit or your installer. We never ask for your monitoring password.
Prefer not to use the form? Start your free review here.
Questions homeowners ask
Is my solar warranty void if the installer goes out of business?
Equipment warranties usually come from the manufacturer. Enphase says homeowners are still covered by Enphase warranties for Enphase components. The installer’s own workmanship warranty may not survive the business closing; check your contract.
Who services my solar if the installer is gone?
Manufacturers help: Enphase has an installer locator, and SolarEdge publishes a page for owners whose installer went out of business explaining how to find a local installer.
How do I get my monitoring back?
Contact the equipment manufacturer with your system details. Monitoring accounts are often set up by the installer, so the manufacturer may need to verify ownership.
Related guides
Sources
- Enphase: Enphase Energy System warranties
- Enphase: Installer locator
- SolarEdge: My installer went out of business
- FTC: How to avoid a home improvement scam
- U.S. DOE: Homeowner's guide to going solar
Brand-specific facts and error-code meanings come from the manufacturer’s own documentation, linked above, checked 2026-10-09. Manufacturers update their guidance; follow the current version for your equipment. Published by Solar Survey AI. Our safe-action advice is our own, not the manufacturer’s.