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Home / Features / Technician Web Field Capture

Available in the web platform

Technician Web Field Capture

On a phone, the next missing item should be easy to find and an upload failure should be visible.

Workflow illustration
  1. 01Follow the checklist
  2. 02Upload photographs
  3. 03Confirm saved work

Operations & field

Who it was designed for

Assigned field technicians collecting survey answers and photographs.

Available in the technician web workspace for authorized assigned work. Native-app distribution and browser capture are separate release paths.

What it does

In the technician web workspace, jump between checklist sections, see progress and open the field behind a missing-item hint. A compact list keeps outstanding items within reach on a phone.

See upload progress, waiting files and a visible reason when a photograph fails to upload. Retry individual failed files. The browser warns before close or reload while selected photographs remain unsaved.

How it fits your workflow

STEP 1

Follow the checklist

Jump between sections and inspect progress or missing-item hints.

STEP 2

Upload photographs

Watch individual progress, waiting files and visible errors.

STEP 3

Confirm saved work

Retry failures and keep the capture page open until photographs are saved.

Illustrated workflow. These cards explain the process; they are not screenshots of a customer project.

The practical value

Section jumps, progress and missing-item links make outstanding work easier to inspect. Per-file retry lets the technician address a failed upload without guessing which photograph was saved.

A concrete use case

A technician follows a missing-item hint to the correct checklist field, completes it and retries an individual photo that failed to upload.

Requirements and limits

Selected photographs are not a persistent offline queue. Keep the capture page open until they are saved.

The browser warns before close or reload with unsaved selected photos; it does not cover every in-app navigation.

Explore related workflows

See how technician web field capture fits your team

Bring your current workflow and the handoff that needs attention. We can discuss the available feature, appropriate access and relevant survey services.

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Book a 15-min call